Employee Engagement Influencers

Keep up-to-date wtih the best advice, insights and ideas on employee engagement; from the world's leading experts on the subject. Including links to their websites and social media channels.


Zappos Insights

Category:Employee Engagement, Business, Core Values
Zappos Insights

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real-world, experiential wisdom, of having implemented employee engagement

Description

the Zappos culture is based around living their 10 core values, delivering "wow" customer service, and empowering their employees. All while having fun, and being a little-bit weird. It has landed them on the Fortune '100 Best Companies to Work For' list -- and attracts over 1,500 monthly visitors to their campus. They say this has all been very humbling, and that they are still pinching themselves. Tony Hsieh, Zappos CEO says: "Research has shown that companies who have a higher purpose, and have strong cultures, outperform their peer-group, financially, in the long-run. Over the years, we've learned a lot through trial and error. That's why we created Zappos Insights -- so we can share some of our learnings with the rest of the world."


re:Work from Google

Category:, Employee Engagement, Workplace Culture, Innovation
re:Work from Google

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Watch this space -- this is the beginning of a brand new resource.

Description

Google (one of the very-best employers in the world) are 2 years into a 100 year research project, with the intention to bring the whole world more happier professional lives.


Tony Hsieh

Category:, Employee Engagement, Workplace Culture, Customer Service
Tony Hsieh

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real-world, experiential wisdom, of having implemented employee engagement

Description

CEO of Zappos Inc (reputed to be one of the best engagers of employees in the world. Tony is a big fan of positive psychology and has been instrumental in cultivating Zappos unique culture.


Laszlo Bock

Category:, Employee Engagement, Workplace Culture
Laszlo Bock

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insights from a man close to the pulse of [possibly] the best employer in the world, Google

Description

Laszlo Bock leads Google's people function, responsible for attracting, developing, retaining, and delighting "Googlers." He believes that giving people freedom and supplementing our instincts with hard science are steps on the path to making work meaningful and people happy.


Eric Schmidt

Category:, Business, Employee Engagement, Workplace Culture
Eric Schmidt

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insights from a man close to the pulse of [possibly] the best employer in the world, Google

Description

Executive Chairman at Google. And co-author of the excellent book on employee engagement and innovation "How Google Works."


Peak Organisations

Category:, Employee Engagement, Workplace Culture, Positive Psychology
Peak Organisations

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Excellent insights on employee engagement, and an accessible business-interpretation of Abraham Maslow's Hierarchy of Needs.

Description

Peak Organisations arose from the interest generated by his book Peak (2007) - to provide resources and services to help visionary leaders who are committed to transforming themselves, their organizations and how business is conducted.

this is an excerpt from Tony Hsieh's (Zappos' CEO) forward to the book which started it all: "We are such a fan of Chip's work that Peak has become required reading for many of our employees, and our training team now offers a class specifically designed to cover all the concepts from the book....Every employee and visitor to our headquarters in Las Vegas is offered a free copy of Peak, and we even have posters on the walls of our headquarters in Las Vegas to serve as a daily reminder to our employees to keep Chip's modified version of Maslow's Hierarchy in mind."

and here is an excert from the book: "my learning was most profound when I discovered dozens of other peak-performing companies that have also consciously and unconsciously relied on Abraham Maslow's Hierarchy of Needs. It wasn't just my little company that was fond of Abe's pyramid...Author Jim Collins (Built to Last, Good to Great) wrote, 'Imagine if you were to build organisations designed to allow the vast majority of people to self-actualize, to discover and draw upon their true talents and creative passions, and then commit to a relentless pursuit of those activities towards a pinnacle of excellence.'...Based on his Hierarchy of Needs, the solution for a company that wants to ascend up the healthy pyramid is not just to diminish the negative or to get too preoccupied with basic needs but instead to focus on aspirational needs....I came to realise that Maslow's Hierarchy of Needs would become my organising structure for understanding the aspirational motivations in my workplace and in the marketplace. It would be the road map for the next chapter in my company's history...Some of America's most-respected employers, from Genentech to Google, are profiled in these chapters to illustrate how they apply the Hierarchy of Needs to creating a more self-actualised employee base...Companies that cultivate an environment that allows for peak individual performance are rewarded with peak company performance. They have been able to show that qualities like creativity, integrity, trust, optimism, and teamwork have a profound impact on productivity customer retention and product quality....I started to realise that the five layers of the pyramid -- physiological, safety, social/belonging, esteem, and self-actualisation -- really represented three states of being. At the base of the pyramid...we find physiological and safety needs, we do our best to survive.....as we move us Maslow's pyramid we reach for success...These third and fourth levels of the Hierarchy of Needs represent what many people and companies strive for…The top of Maslow's pyramid...enables us to create transformation...This idea of self-actualisation as applied to the workplace means a company can live up to its full potential."

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